Ethernet/IP Access

Estimated to increase productivity through automation by 300% while reducing costs by 67%

Enterprises and service providers are enjoying tremendous choice in Ethernet services from a myriad of wholesale access providers. This highly competitive market means new challenges for access providers including accelerating time to revenue, establishing service differentiation with quality connectivity, and stringent SLA assurance for mission-critical services such as VoLTE, video, and cloud storage services.

CENX Ethernet Lifecycle Manager for Ethernet/IP Access Providers

With CENX Ethernet Lifecycle Manager, Ethernet access vendors can manage wholesale access services in near real time, deliver and manage variable connectivity options, improve customer satisfaction with accelerated service turn-up and uptime. Importantly, they can differentiate their offer by extending portal control and visibility of key performance metrics, including service level agreement (SLA) KPIs to enterprise and service provider customers.

Unique Value Proposition for Ethernet Access Vendors

  • Accelerate service turn-up and time to revenue – with assured inventory accuracy and automated ordering and configuration of Ethernet services
  • Reduce MTTR and improve service uptime – ongoing performance monitoring in near real time for accurate fault isolation and sectionalization
  • Monetize value added services – extend control to customers for ordering and monitoring transparency and provide differentiated chargeable portal capability
  • Control application experience – manage Ethernet class of service parameters that impact mission critical VoLTE and video applications, including jitter and latency
  • Manage your SLA performance in real time – prove performance with per customer reporting, reduce time to reconcile penalties.

At-a-Glance

The CENX Ethernet Lifecycle Manager gives Ethernet access providers the tools to manage and assure a quality connectivity experience for enterprise and service provider customers.

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  • Fundamental to Ethernet connectivity control and monitoring, the data visualization solution module provides a single control point for managing and monitoring all wholesale and enterprise Ethernet services – inventory, faults, automated ordering and configuration, SLAs. It can be extended as a value-added service to enterprise or wholesale customers for ease of automated ordering, service monitoring and other functions.
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  • Continuous data audit is designed to enable a single trusted source for Ethernet asset inventory across the entire network. It is complemented by an inventory reconciliation solution that can automate and re-populate inventory systems with clean data ensuring a single network-wide source of trusted data.
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  • Ethernet Lifecycle Manager introduces automation to accelerate key processes such as ordering and provisioning, and ultimately improved service turn-up. The automated ordering module accelerates time to revenue with automation of key ordering processes between access providers and enterprise or wholesale customers.
  • Automated configuration improves accuracy of services provisioning and accelerates customer service turn-up with automated configuration of network equipment and circuits.
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  • Using the fault isolation module, Ethernet access providers can reduce MTTR with immediate access to near real-time state and monitoring data and extensive analytics to isolate faults to root-cause domains.
  • It offers proven solution value - 45% reduction in triage time with lower MTTR and higher efficiency, 33% reduction in truck-rolls due to improved diagnosis.
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  • Manage SLAs for enterprises and service provider customers with visualization of near real-time performance metrics, and per customer reporting to provide improved transparency to your customers.
  • Manage CAPEX and plan network capacity with comprehensive utilization analytics and metrics across multiple data sources, across your entire network